Refund Policy

1. Refund Eligibility

We offer refunds for KickIQ Pro purchases under the following conditions:

• You request a refund within 14 days of purchase
• You have not used the Pro features extensively (fewer than 10 predictions made)
• The license key has not been shared or distributed

2. Non-Refundable Cases

Refunds will not be issued if:

• More than 14 days have passed since purchase
• You have made significant use of Pro features (10+ predictions)
• The license key has been activated and used
• You violate our Terms of Service

3. How to Request a Refund

To request a refund, please contact us at support@kickiq.org with:

• Your purchase email address
• Order ID or license key
• Reason for refund request

We will review your request within 3-5 business days and notify you of the decision.

4. Refund Processing

Approved refunds will be processed to the original payment method within 5-10 business days. The exact timing depends on your payment provider.

5. Contact

For any questions about this Refund Policy, contact us at: support@kickiq.org